Hyatt House Charlotte Airport

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3.9

( 8 reviews )

Hotel, 3 star

Closed 02:00 PM - 12:00 PM See Hours

4920 S Tryon St, Charlotte, NC 28217, United States

+1 7045-252-600

Hyatt House Charlotte Airport is a reputable brand known for its top-quality service and comfortable accommodations. Conveniently located near the Charlotte Airport, this 3-star hotel offers guests a convenient and relaxing stay. With a focus on providing excellent amenities and exceptional customer service, Hyatt House Charlotte Airport strives to exceed the expectations of its guests. Whether traveling for business or leisure, guests can expect a pleasant and enjoyable experience at this well-established hotel. With a range of amenities and spacious rooms, Hyatt House Charlotte Airport caters to the needs of both individual travelers and families. The brand's commitment to delivering a positive guest experience sets it apart in the hospitality industry. When choosing Hyatt House Charlotte Airport, guests can expect a warm welcome and an exceptional stay.

Amenities and More

Free Wi-Fi
Restaurant
Bar
Smoke-free

Reviews

3.9/5

8 reviews

5 stars

4 stars

3 stars

2 stars

1 stars

Sadichchha dhakhwa

March 22, 2024

I’m not sure why there are so many negative reviews. A friend and I stayed in 2 separate rooms in February. We were very impressed with the rooms! They were clean, welcoming, comfortable and were supplied with everything you could possibly need during your stay. Tricie was very friendly, helpful, knowledgeable and welcoming while helping us check in at the front desk. I would highly recommend staying here. They offer a continental breakfast but we did not attend. The only negative thing I could say, is the ice machine broke in the middle of our stay.

Sandra beeding

March 22, 2024

While our room was clean. It did not feel inviting. Done in dark browns. Furniture was uncomfortable. Bed was ok. Nice linens. The halls are dark. Not what I expect from Hyatt. Breakfast was nothing special.

Brigette sofio

March 22, 2024

I only worked there as a Security Officer, I never was in the Rooms. However, the Staff, seem to be very Friendly and Accommodating to Everyone. Also, their Breakfast, that's available in the mornings; offers a Great Variety and is Very Delicious. From my Experience and Observation, they Deserved (5) Stars, and I Encourage them to Keep Up the Good Work !!! Love Y'all

Octavio quinones

March 22, 2024

First and last visit in Charlotte. Traffic here is crazy. Use booking and when I got here they want additional 100 deposit. Front desk so so it's no hospitality. 5 floors, 1 elevator, 1 entrance which means parking was full fast, hallways are dark, stains on floor, chip paint, door signs fall off. The room is a great design but not clean and need to be updated. Room 214 shower pressure was very very very horrible 5 holes. Took 10 minutes just to get fully wet! We had 4 rooms every room the remote in the sitting area did not work. The breakfast was decent, but ants crawling all over the table. No one was cleaning the tables after use. Don't try to check in early. Check out is out 11. The hotel industry....

Natalia saldarriaga

March 22, 2024

We were blown away by how dirty and dingy this hotel was, especially at $100+/night. I've stayed at many Hyatts and this was by far the worst overall hotel from a major chain. Major chains being Marriott, Hilton, Hyatt, etc. The entire hotel looked like it was falling apart. I felt like I was in the hood when I entered. The elevator was barely functioning. The worst thing was probably the free breakfast which was disgusting. I ended up eating cereal because I knew the cereal was in a box and was therefore clean. The nasty guests who were staying there had constantly touched the food in the line, including the yogurt. The room also needed some major TLC. The microwave wasn't working. The fridge was leaking water. The only remotely decent thing was the TV because it had HBO. That's it!

Kai ho

March 22, 2024

I found the hotel via a search, and the price was alright and seemed to be what I needed for a few nights. I checked in and was given a key to one room that had someone in it. I was then given a key to another room that hadn’t been serviced. Third time I got an unoccupied room, but it was unsatisfactory. Both air conditioning units in the one bedroom suite leaked water on to the carpet. A lamp in the living area didn’t have a light bulb and it fell apart when I touched it. The shower handle bar was rusted and fell off in the shower. The paint in the bedroom was peeling off the walls. The hallway carpets were dirty, dingy and disgusting and weren’t vacuumed until later in the evening. Key cards didn’t work in exterior entrances other than the main entrance. I was quite happy to check out and move along on my trip. The saving grace was both the location and the staff. That’s it. I wouldn’t recommend this place to anyone. Beware.

Israel desta

March 22, 2024

Upon our arrival, we were told that the room we had booked through our group was not available. Rather than 2 doubles, we had to settle for a King with a pull-out. Not ideal to have your athlete sleeping on a pull-out during a big …

Jeffrey lo

March 22, 2024

I stayed for a total of 3 nights and was pleased with my stay. The only reason why I gave 4 out of 5 was because I saw 1 roach in my room on my second day. (Mind you I keep my space very clean and organized) Aside from that, the room itself had a very nice layout and was mostly clean (aside from deep stains in the floors). The bed was very comfy and the location was great for using public transport! Staff was very friendly and the breakfast was decent for being free. :)